Privacy Policy

Last Updated: 2026

1. Introduction

Scovelle Luxe (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing and shipping address.

• Payment Information: Payment details are processed securely through trusted third-party payment providers. We do not store full card details.

• Order Information: Products purchased, transaction history, and delivery details.

• Technical Data: IP address, browser type, device information, and website usage behavior.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Communicate order updates and promotions

• Improve our website, products, and services

• Prevent fraud and ensure secure transactions

• Comply with legal obligations

4. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Delivery and logistics partners

• Payment processing providers

• Service providers who help operate our website

• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings, but some features may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications

• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our official website: www.scovelluxe.co.ke